Leanne mc Eleney
Associate Director Quality & Training @Concentrix
Londonderry, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2019 — Present
Associate Director Quality & Training @Concentrix
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SKILLS
Vendor ManagementOperational ExcellenceCall CentersOutsourcingContact CentersQuality AuditingKaizenQuality ManagementQuality SystemsAnalysisOperations ManagementCopcProcess ExcellenceBpoBusiness Process MappingCoachingTeam ManagementProcess ManagementIsoOffshoringTelecommunicationsQuality AssuranceWorkforce ManagementManagementTeam LeadershipContinuous ImprovementTrainingBusiness Process ImprovementProcess ImprovementSlaChange ManagementProject ManagementEmployee EngagementGreen BeltCustomer ExperienceSix SigmaTqmLeadershipPerformance ManagementCustomer Satisfaction
ABOUT LEANNE MC ELENEY
I have twenty five years experience in the outsourcing industry. During my tenure, I have…
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