Leanne Burke

Senior Customer Delivery Manager @SAP

Calgary, AB, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2023 — Present

Senior Customer Delivery Manager @SAP

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Calgary, AB, CA

EDUCATION

2014 — 2014

Prosci - Adpro

Change Management Certification, Prosci

2000 — 2002

DeVry Institute of Technology

Bachelor of Technology (B.Tech.), Computer Science

1994 — 1998

Memorial University, Newfoundland and Labrador

Bachelor of Arts (B.A.), Economics

2008 — 2009

Mount Royal University

Certificate of Business Analysis

SKILLS

Business StrategySapChange ManagementProject DeliveryAnalysisBusiness PlanningOperations ManagementVisioVendor ManagementTrainingFinancial AnalysisCross-Functional Team LeadershipRetail BankingProject Portfolio ManagementProject PlanningCall CentersBusiness DevelopmentManagement ConsultingBusiness AnalysisElectronic Banking OperationsProgram ManagementIT StrategyCoachingSoftware Project ManagementPerformance ManagementCrmItilTeam BuildingManagementProject ManagementElectronic Banking Channels (Online Banking,Abm /Pos,Ivr)Business Process ImprovementMs ProjectPmoPmpLeadershipBusiness IntelligenceBankingStrategyRisk Management

ABOUT LEANNE BURKE

Dedicated and proven Senior Scrum Delivery Lead with 10+ years experience leading and managing technical projects using the Agile Methodologies. A collaborator with excellent interpersonal and communication skills demonstrated with internal and external stakeholders across all levels of management. Understands complex problems and the importance of solution development for project success and delivery. Excels in a fast paced environment that is demand project driven and is passionate about succeeding on all project assignments.

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