Leanne Chen

About Leanne Chen

Hi there! I\'m Leanne (Lee-Ann) I’m a Senior Product Manager who cares deeply about…

Experience

1. Senior Product Manager

   Angi

   Jul 2022 — Present

   Angi helps homeowners get their home service jobs done by connecting them with trusted pros—while helping pros grow their business. Led product for the homeowner experience and internal content tooling in Angi’s three-sided marketplace, focused on delivering the right match and improving project intake flows to increase trust and reduce drop-off. Led a 0→1 redesign of the homeowner job assessment journey to improve home project accuracy and pro matching with redesigned 300–500+ legacy intake quizzes through experimentation and user feedback Designed and launched an internal no-code tool that empowered content teams to manage, experiment and scale job assessments independently—improving match quality, content consistency, and the overall experience for both homeowners and pros Launched 20+ A/B tests across scheduling, expectation-setting, cost estimate and checkout flows—drove +10% conversion Designed and launched a flexible scheduling experience that balanced user needs with pro availability, contributing to an 5% revenue increase Defined data tracking strategy for the job assessment experience—established event structures, success metrics, and dimensionality used across experimentation and analysis Conducted end-to-end research with designers and UXRs, from interview planning to synthesis and experiment proposal Launched user feedback tools (CSAT, exit intent surveys) to capture qualitative insights across the conversion funnel Led 2FA phone number verification rollout across 10+ user journeys to improve lead quality without over-impacting conversion.

Education

• The University of Texas at Austin

  Bachelor’s Degree