Leang Chhun
VP of Customer Experience @Swipesense Inc
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WORK HISTORY
VP of Customer Experience @Swipesense Inc
Lead the end-to-end customer lifecycle across implementation, project management, field services, customer success, and technical support. Responsible for driving customer experience strategy, improving retention and adoption, and building scalable operations that align customer outcomes with company growth. Partner cross-functionally with product, sales, and leadership to elevate the voice of the customer and optimize the post-sale journey.
EDUCATION
Georgia Institute of Technology
Bachelor's, Biomedical Engineering
Georgia Institute of Technology
MS, Health Systems
SKILLS
ABOUT LEANG CHHUN
Change Leader with 15+ years of progressive healthcare improvement experience who undertakes complex assignments and delivers superior strategic leadership and performance. Possesses practical knowledge in hospital workflow & software implementation, strategic planning, and people management. Applies strong communication, analytical, and workflow design skills to project and client management. Improves and sustains improvement through coaching, process improvement, and technology solutions. Proven ability to establish strong relationships with c-suite executives, physicians, nurses, patient access staff, radiology staff, and other key hospital stakeholders.
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