Leandra Jenkins
Product Management @ WorldStrides | Product Strategy, Market Analysis, User-Centered Design, Educational Travel
- Role
- Senior Vice President Product Management at WorldStrides
- Location
- Charlottesville, VA, US
- LinkedIn followers
- 500 followers
About Leandra Jenkins
With over nine years of senior leadership at WorldStrides, the largest educational travel company in the US, I am a strategic business partner who leads organizational growth and market responsiveness by aligning business capabilities and product value delivery. As the Vice President of Business Transformation, I am responsible for implementing a Transformation Office that manages and delivers strategic projects that are directly tied to company performance, such as the Enterprise Salesforce Implementation.I have a strong skill set in business planning, consensus building, stakeholder alignment, product management, operational delivery, technology, platform and process integration, and organizational change management. I leverage design thinking and agile methodologies to pair capabilities to revenue opportunities and build and maintain product portfolios that meet customer needs and expectations. I am a creative problem solver, comfortable navigating ambiguity, and passionate about delivering exceptional educational experiences to students and educators around the world.
Experience
Senior Vice President Product Management
Jun 2024 — Present · Charlottesville, VA, US
Led product strategy and design, collaborating with Sales, Marketing, and Delivery to shape the product vision and increase customer acquisitions.• Managed Customer Experience strategy, optimizing interactions with WorldStrides Product offerings to maximize profitability.• Anchored in a measurable process framework, remained market-responsive and adaptable to drive repeat customer acquisitions.
Education
Lafayette College
Bachelor of Arts (BA), Psychology
1996 — 2000
Skills
- P&L Management
- Customer Relationship Management (Crm)
- Strategy
- Cross-Functional Team Leadership
- Customer Experience
- Product Management
- Customer Service
- Training
- Customer Satisfaction
- Process Improvement
- Operations Management
- Forecasting
- Program Management
- Contact Centers
- Account Management
- Call Centers
- Vendor Management
- Leadership
- Strategic Planning
- Business Process Improvement
- Crm
- Call Center
- Team Building
- Team Leadership
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