Leandra Garcia
Customer Care Specialist
- Role
- Customer Care Specialist at Budderfly
- Location
- Bridgeport, CT, US
- LinkedIn followers
- 500 followers
About Leandra Garcia
Quality customer service and communication skills. Highly trained writing…
Experience
Customer Care Specialist
Mar 2023 — Present
Act as Liaison with management and our customers• Provide dedication to improve customer service and business productivity• Proactively manage customer portfolio including billing, IoT, monitoring and customer reach-out. • Provide excellent and timely customer service through phone, email, chat
Education
South University
Bachelor of Business Administration - BBA
State University of New York - North Bronx Career Center
Certificate, Business Office Technology
2020 — 2020
Pace University
Certificate, Personal Computer Applications
2006 — 2007
Independence University
Software and Mobile Development
2020 — 2023
The Johns Hopkins University
Certificate, COVID-19 Contact Tracing
2020 — 2020
Coursera
Certificate, Google-Technical Support Fundamentals
2020 — 2020
Skills
- Team Leadership
- Computer Hardware
- Microsoft Outlook
- Microsoft Office
- Management
- Customer Service
- Customer Satisfaction
- Networking
- Windows
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