Leah Wilkinson

People Technology Manager @Zopa Bank

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

People Technology Manager @Zopa Bank

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Led end-to-end project management of the implementation of HiBob Core, Talent and currently Workforce Planning (WFP) modules, from requirements gathering through to go-live and post-implementation optimisation- Partnered with the People team to to design scalable processes across the employee lifecycle, embedding best practice within HiBob- Managed vendor relationships including implementation planning and ongoing service governance to ensure value realisation- SME of HiBob; actioning and overseeing system configuration, data migration, integrations and testing cycles, ensuring data integrity, security and compliance throughout- Established robust project governance, risk management and stakeholder communication frameworks to drive timely and successful delivery- Designed and implemented talent management processes within HiBob, supporting performance reviews, goal setting and development planning- Led change management and adoption initiatives, including training, documentation and stakeholder engagement, to embed new processes and maximise user adoption.

EDUCATION

2008 — 2011

Solent University

BA (Hons) Media Culture and Production

2013 — 2015

Kingston University

Post Graduate Diploma CIPD Level 7, Human Resource Management

SKILLS

Dual FocusMediaTeamworkMicrosoft OfficeAdp PayrollEmployee RelationsOrganizationConfidentialityLeadershipDedication to Continuous ImprovementStrategic ThinkingSageCommunicationDiscretionSuccess DrivenDoerSapTeam-OrientedQualitative ResearchMulti Tasking

ABOUT LEAH WILKINSON

I… Naturally seek continuous improvement with proven delivery of transformational projects.🦸‍ Am service delivery focussed; always keeping the end user needs and employee experience a priority.🤖 Believe automation and AI are tools to enhance human interactions, not entirely replace them.🤝 Am an effective relationship builder who is confident to challenge all levels of the business.Enjoy providing a strategic contribution to a business as well as ‘mucking in’ operationanally Am calm, resilient and honest; I thrive in a collaborative, creative and values driven environment. With experience in. HRIS configuration, implementation and management (HiBob, IRIS, Zendesk, PeopleXD, COINS, Docusign, AdobeSign).🦺Project management, including risk analysis, budgeting, planning, stakeholder management and problem solving. People management and strategic team leadership. Process review and process mapping using Visio.🦄 Various industries including charity, TV, Advertising and Construction & Engineering.🤓 Generalist HR background now specialising in HRIS and projects.

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Leah Wilkinson — People Technology Manager at Zopa Bank in London, GB | Unifers