Leah Cadwallader
Continuous Improvement and Compliance Manager @LanguageLine Solutions UK
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WORK HISTORY
Continuous Improvement and Compliance Manager @LanguageLine Solutions UK
York, GB
A CHAMPS2 accredited Continuous Improvement and Quality Manager leading businesses through a vision led transformational change programme to ensure benefits of efficiency, growth and improvement to the overall customer experience. Ownership of the Quality Business Process Manual (QBPM) and ISO 9001 accreditation to ensure existing and new processes are controlled and improved through regular auditing. Management and maintenance of ISO 27001 standardLeading a GDPR implementation project to ensure that the business is in adherence with new data protection legislation
EDUCATION
Sheffield Hallam University
BA Hon, Literature, Film and Business
SKILLS
ABOUT LEAH CADWALLADER
Continuous Improvement and Compliance Manager at Capita Translation and InterpretingGDPR Lead
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