Leah Lanphear

Surfacing the human stories within complex systems at Texas\' favorite grocery store.

Role
Service & Experience Design at H-E-B
Location
Austin, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Leah Lanphear

I\'m a service designer and qualitative researcher with a background in human-centered…

Experience

  1. Service & Experience Design

    H-E-B

    Jan 2025 — Present · Austin, TX, US

Education

  • Austin Community College

    Associate's of Applied Science (A.A.S), Visual Communications, User Experience & User Interface Design

  • Texas State University

    Bachelor's of Science, Digital Media Communications

    2016 — 2020

  • Tulane University School of Social Work

    Dual MSW & MS-Disaster Resilience Leadership, Social Work

Skills

  • Healthcare Management
  • Account Management
  • Microsoft Office
  • Sales
  • Microsoft Excel
  • Leadership
  • Healthcare
  • Business Development
  • Team Building
  • Management
  • Crm
  • Microsoft Word
  • Team Leadership
  • Hospitals
  • Customer Service
  • Marketing
  • Training

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Leah Lanphear — Service & Experience Design at H-E-B in Austin, TX, US | Unifers