Leah K. J.
Customer Experience & Engagement Leader | Building relationships, driving advocacy, & elevating service | Results-driven & team-oriented | Over 15-years in client relations | Animal lover & fitness enthusiast
- Role
- Engagement Specialist (Remote) at Fitpros
- Location
- North Richland Hills, TX, US
- LinkedIn followers
- 500 followers
About Leah K. J.
As a Customer Service Specialist, I have over 15 years of experience in providing…
Experience
Engagement Specialist (Remote)
Jan 2023 — Present
Role Held as:(2024 – Present)Also Held Role as:(2023 – 2024)Leverage broad scope of industry knowledge toward handling all ticket import, project, and portfolio development, including driving Pro placement for sessions and facilitating dynamic Pro outreach.Create sign-up sheets in SignUp Genuis while building, nurturing, and maintaining mutually beneficial relationships with the company’s Pro community as the “go-to” point-of-contact for all concerns.Coordinate high-attendance virtual health fairs tasked with driving carrier outreach to meet goals.Collaborate with community team members for onsite health fairs, including ordering items, and handling carrier coordination for events to ensure invites are sent and marketing materials are created:•.•.• –.
Education
Costa Mesa Community College
𝗨𝗻𝗱𝗲𝗿𝗴𝗿𝗮𝗱𝘂𝗮𝘁𝗲 𝗦𝘁𝘂𝗱𝗶𝗲𝘀
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