Leah Fay C.

Vice President, Lead Product Designer @JPMorganChase

New York, NY, US
MOBILE NUMBERS
+12•••••••32

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WORK HISTORY

Jul 2021 — Present

Vice President, Lead Product Designer @JPMorganChase

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New York, NY, US

Vice President, Lead Product Designer, January 2026-PresentSenior Product Designer, July 2021-January 2026Utilize user-centered design, data, and research methods to enhance global payment products with a focus on platform services (AI agents/chatbots, search, navigation, and self-service).Collaborate with and present to business and technology stakeholders such as executives, designers, researchers, engineers, data scientists, content strategists, and product owners throughout the design process.Contribute to the organization’s design systems and libraries.

EDUCATION

N/A

College for Creative Studies

Bachelor of Arts - BA, Graphic Design

N/A

CUNY School of Professional Studies

Master of Arts - MA, Psychology

SKILLS

IllustrationArt DirectionCascading Style Sheets (Css)Adobe AcrobatWordpressPrint ProductionJavascriptIndesignWeb Site ProductionTeamworkMentoringEpub3ManagementSketchHtmlAdobe IllustratorAfter EffectsPhotoshopGraphic DesignCollaborative Problem SolvingProject ManagementInvisionMicrosoft Office

ABOUT LEAH FAY C.

Hi! I\'m Leah. I’m a strategic product designer and systems thinker who uses design thinking, research, and data to solve complex problems. I design AI agents/chatbots, search, navigation, and self-service experiences for global payment products. I\'m passionate about lifelong learning, volunteering, and affordable education for all.

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