Leah C.
Strategic Operations Lead @Changex
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WORK HISTORY
Strategic Operations Lead @Changex
Strategic Planning: Lead the development and execution of operational strategies to enable ChangeX to grow and scale sustainably- Program Support: Spearhead cross-functional team collaboration to refine and implement systems for effective program delivery and impact measurement- Drive Organizational Efficiency: Analyze workflows and implement improvements to enhance productivity, reduce operational bottlenecks, and ensure teams have the resources and processes needed to meet goals on time- Tool Management: Oversee and maintain organizational tools and systems critical to operations, ensuring they meet the needs of the teams and facilitate efficient processes- Training and Mentorship: Support and mentor team members to build their skills and ensure that the community success team is set up for success- Product Management: Act as an intermediary between the product team and user-facing teams to prioritize bugs and feature requests, shaping a product roadmap that aligns with our mission and user needs- Coordinate Regional Expansions: Support the operational readiness of new regions by ensuring processes, systems, and compliance measures are in place for successful launches.
EDUCATION
University of Virginia
Bachelor of Arts (B.A.), Human Biology
SKILLS
ABOUT LEAH C.
Strategic Operations Lead
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