Leah Wean

SVP, Customer Experience at Pinnacle Live

Role
SVP, Customer Experience at Pinnacle Live
Location
Orlando, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Leah Wean

Driven by a passion for people and a love for the vibrant event industry, I\'m dedicated to leading by example and putting my team at the forefront. At Pinnacle Live, we don\'t just host events; we create extraordinary experiences that elevate every attendee\'s expectations. Our mission is to craft tailor-made solutions that ensure every event is a standout success. Whether it\'s collaborating with our hotel partners or engaging with event professionals, I am committed to fostering relationships that enhance our service and deliver exceptional results.

Experience

  1. SVP, Customer Experience

    Pinnacle Live

    Feb 2025 — Present

    Leading the Customer Experience strategy at Pinnacle Live — aligning sales, service, and culture to elevate every customer interaction. Focused on innovation, partnership, and driving excellence across our venue network.

Education

  • University of Central Florida

    Bachelor's degree, Hospitality Administration/ Event Management

    2007 — 2011

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Leah Wean — SVP, Customer Experience at Pinnacle Live in Orlando, FL, US | Unifers