Leah T.
Strategic Leader | Loan Operations & Lending | Driving Growth Through Data & Process Optimization | Leadership Development & Change Management
- Role
- Sr Manager, Operations - Loan Support & Operations at Synovus
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Leah T.
With a master’s degree in Organizational Leadership and a deep-rooted passion for…
Experience
Sr Manager, Operations - Loan Support & Operations
Apr 2024 — Present · Nashville, TN, US
Strategic Leadership: Oversee loan support and origination processes, ensuring efficiency and compliance across consumer and commercial lending. Risk Management & Data Analysis: Utilize nCino and advanced analytics to drive strategic planning and mitigate risk. Cross-Functional Collaboration: Lead teams across multiple departments, fostering leadership development and operational excellence. Due Diligence Expansion: Led the expansion of centralized due diligence to the Commercial Banking line of business, driving process evaluations, cross-functional collaboration, hiring, and training to optimize operations and enhance risk management.Operational Streamlining: Led process enhancements within the consumer due diligence team, improving efficiency and productivity while reducing task completion time by up to 50%.Strategic Resource Allocation: Utilized KPI and SLA reporting to assess capacity and strategically reallocate resources, optimizing processes and managing increased volumes driven by the strategic initiatives.
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