Leah Stone

USCS NA Operations Manager at Amazon

Role: Operations Manager at Amazon
Location: Georgetown, KY, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Leah Stone

I am an accomplished Customer Service Manager with over 20 years of experience in a call center environment.

Experience

Operations Manager
Amazon
Oct 2021 — Present · Winchester, KY, US

Education

Bluegrass Community and Technical College
Registered Nursing/Registered Nurse
2010 — 2011

Skills

Leadership
Cross-Functional Team Leadership
Call Centers
Microsoft Office
Sales
Training
Team Building
Management
Public Speaking
Customer Experience
Strategic Planning
Customer Service
Microsoft Word
Team Leadership
Microsoft Excel
Process Improvement

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@amazon.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Leah Stone

Experience

Operations Manager

Education

Bluegrass Community and Technical College

Skills

Find verified contacts for anyone on LinkedIn