Leah Jaggars
- Role
- Senior Onboarding Manager at Worldly
- Location
- Tacoma, WA, US
- LinkedIn followers
- 500 followers
Experience
Senior Onboarding Manager
Oct 2022 — Present
Create and implement onboarding program for all customer tiers - Revamped an existing processes to streamline the customer feedback loop for product idea discovery and process improvements - Hire onboarding team and create KPIs to measure progress and impact - Created automated workflows in HubSpot to increase efficiency and capacity on the team - Collaborate with Customer Success and Training teams to develop SOPs
Education
Code Fellows
N/A, HTML/CSS
2017 — 2017
University of Washington
Bachelor of Arts (B.A.), Classical Studies, Minor in History, 3.65
2007 — 2011
South Puget Sound Community College
SQL Fundamentals 1
2019 — 2019
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