Leah Hendrickson

About Leah Hendrickson

Sr. Operations Consultant - Microsoft via Launch Consulting GroupWorking directly in the Microsoft system, my function is to ensure that the US Area Win Room (AWR) calls operate smoothly with the proper participants and data. Our team functions to help with the vetting, scheduling, and approval of internal requests for Microsoft funding, whether that be ECIF or ACO. A more day to day overview:Preside over end-to-end process in awarding $45+ in ECIF funds to over 1,500 MSFT field sellers by utilizing data streams to coach/provide approval Liaison between cross-functional teams communicating awarded funds, new policy\'s, new procedures, and other pertinent information Uplifiting new process/procedures known as AWR 2.0 for FY22 to expedite approvals ad secure

Experience

1. Patient Access Representative - Aru 3

   Sanford Health

   Sep 2023 — Present

   Patient Access Representative greets patients/residents, verifies patient/resident demographics to accurately register and/or schedule patients/residents, and takes care of related paperwork. Creates electronic files; provides, scans, and routes necessary forms and documents. Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate policies and procedures. Collects co-payments, pre-payments, and/or payments on account balances. May also work through the registration work queue to address and resolve issues specific to registration, including work queue errors, denied insurance claims, and maintenance of the registration database.

Education

• Minnesota State Community and Technical College

  Accounting

  2004 — 2005

Skills

• Cloud Computing
• Lead Generation
• Vendor Management
• Software Asset Management
• Solution Selling
• Return on Investment
• Management
• Software Licensing
• Forecasting
• Enterprise Software
• Partner Management
• Selling
• Leadership
• Salesforce.com
• Sales Enablement
• Sales Process
• Go-to-Market Strategy
• IT Asset Management
• Team Management
• Crm
• Managed Services
• Customer Retention
• Professional Services
• Demand Generation
• Customer Service
• Account Management
• Customer Satisfaction
• Customer Relationship Management (Crm)
• Strategic Partnerships
• Negotiation
• Sales
• Software Industry
• Software as a Service (Saas)
• Saas
• Channel Partners
• Direct Sales