Leah Dsouza
Human Resource Professional
- Role
- Human Resources Officer at JSW
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Leah Dsouza
Experienced with talent management, employee relations, and HR compliance. Utilizes…
Experience
Human Resources Officer
Mar 2023 — Present · Navi Mumbai, IN
Headline - HR Operations Specialist | HRMS (Darwinbox) Expert | Onboarding & Payroll | Automation & Process ImprovementProfessional Summary -1 - Led comprehensive new joiner induction programs across the organization, fostering seamless onboarding and consistent alignment with company culture, values, and compliance policies2 - Managed end-to-end payroll operations, including leave balances, attendance tracking, and employee benefits (e.g, Meal Vouchers, NPS), ensuring accuracy, timely processing, and resolution of escalations through structured investigation and stakeholder collaboration3 - Monitored and optimized HRMIS (Darwinbox) performance, identifying and resolving system glitches by coordinating with cross-functional IT and HR teams4 - Spearheaded Master Data Management initiatives to streamline HR data integration, improve data accuracy, and enhance enterprise-wide reporting and analytics within the Darwinbox platform5 - Designed and implemented a chatbot solution within Darwinbox to automate employee query handling, resulting in improved turnaround time and enhanced employee experience6 - Led employee offboarding processes, conducting structured exit interviews and sessions, resolving final queries, and ensuring a smooth and positive transition7 - Hosted and anchored the internal communication channel,\"The Edge,\" serving as the face of key internal updates and employee engagement initiatives
Education
Welingkar Institute of Management
Post graduation
2019 — 2024
Mumbai University Mumbai
Bachelor of Arts - BA
2015 — 2018
Dr. D. Y. Patil Vidyapeeth
Master's degree
2025 — 2027
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