Lea Durbin

Founder & Coach @Currently Seeking Opportunities

Bainbridge, IN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2019 — Present

Founder & Coach @Currently Seeking Opportunities

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Indianapolis, IN, US

Provide executive coaching and consulting services for nonprofits and organizations.· Focus on aligning people and purpose to drive transformational change.

EDUCATION

N/A

Ocean Springs High School, Ocean Springs MS

Diploma

N/A

American InterContinental University

Associate with Honors

SKILLS

Call CentersProject PlanningVisioCustomer Experience ManagementCustomer EngagementManagementTeam BuildingProgram DevelopmentPublished AuthorCustomer Loyalty ManagementEvent PlanningCustomer Experience AnalysisDatabasesCustomer RelationsCustomer ExperienceExpense ManagementProject ImplementationProject ManagementCommunications PlanningRelationship BuildingProcess ImprovementCustomer Loyalty MeasurementStrategic PartnershipsLeadershipSix SigmaProgram AdministrationProject CoordinationCommunications StrategyProcess DevelopmentSaasSurvey DesignCompliance AuditsSalesforce.comMeeting ManagemenConference CoordinationCustomer ServiceReference ManagementTelecommunicationsAdministrationConference Organizing

ABOUT LEA DURBIN

Passionate nonprofit executive and strategic leader with 20+ years of experience designing and scaling client, employee, and community engagement initiatives that drive meaningful impact. I specialize in building partnerships, leading high-performing teams, and creating inclusive spaces for individuals and organizations to thrive.As a mission-driven leader, I’ve successfully transformed under-resourced programs into thriving community assets through innovative strategy, operational excellence, and intentional relationship building. My approach integrates trauma-informed care, customer experience principles, and Lean methodologies to improve systems, increase funding, and serve more people—effectively and compassionately.Whether coaching leaders, driving corporate social responsibility strategies, or expanding housing solutions, I empower communities to rise by connecting people to purpose.

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