Jeff Veith

About Jeff Veith

I am currently a Senior Consulting Engineer, VCP, MCSA 2016, MCSE, NCP, NCSE. I install…

Experience

1. Engineering Services Manager

   Heartland Business Systems

   Apr 2024 — Present · Little Chute, WI, US

   Respond to service escalations the same day • Drive customer pipeline and be the liaison between the Sales and Service teams.• Create an environment that allows individual Team Member to have the support and resources necessary to succeed in the role. • Review Engineering write off. • Align training and professional development for Team Members to balance skills and overall workload, • Participate in the interview process and provide insight on hiring decisions. • Create and manage development career plans and education goals for Engineers. • Participate in regional sales calls and aid in pipelines. • Ensure that pre-sales are on track and/or that everything is up to date on any Engineering changes• Communicate and ensure proper standardized use of company systems and procedures. • Identify position moves/adds/changes

Education

• University of Wisconsin-Whitewater

  BA, Psychology and Communications

  1989 — 1994

• Wisconsin Military Academy (OCS)

  Received a Commission , Military Officer Training

  1989 — 1991

• University of Phoenix

  Master's , Information Systems, Cyber Security

  2019 — 2021

Skills

• Team Building
• Hp
• Software Installation
• Dns
• Computer Hardware
• Firewalls
• Cloud Computing
• Iis
• Storage
• Office 365
• Help Desk Support
• Cloud Applications
• Troubleshooting
• Windows Server 2008
• IT Management
• Dhcp
• Vmware Esx
• Disaster Recovery
• Data Center
• Microsoft Office
• Positive Team Player
• Network Security
• IT Service Management
• Technical Support
• Change Management
• Security
• Group Policy
• Citrix
• Network Design
• Microsoft Exchange
• Windows
• Switches
• Cloud Security
• Windows 7
• San
• Customer-Focused Service
• Vmware
• System Administration
• Microsoft Sql Server
• Active Directory