Lea Trail

Operations Support Manager & Beverage Director @Food People

SC, US

As an Operations Support Manager and Beverage Director for a multi-unit restaurant group, I bridge the gap between high-level strategy and day-to-day execution. With a deep passion for hospitality, I lead operational initiatives that elevate guest experiences, empower teams, and drive sustainable growth across multiple concepts and locations.On the operations side, I support general managers and teams with systems optimization, staff training, KPI tracking, and process improvement — ensuring consistency and excellence at every touchpoint. I thrive on creating scalable solutions, streamlining workflows, and supporting successful openings of new locations.On the beverage side, I curate and manage innovative programs that reflect our brand identity and delight our guests — from cocktail development and seasonal menu planning to vendor negotiations and cost control. My goal is to blend creativity with profitability, while mentoring teams to deliver memorable, high-quality service.With years of experience across restaurant operations, bar leadership, and multi-unit management, I bring a hands-on, collaborative approach to hospitality leadership.Let’s connect — I’m always open to sharing ideas, insights, and opportunities in the food & beverage industry.