Lea Rhoden
Sr. Enterprise Customer Success Manager
- Role
- Sr Enterprise Customer Success Manager at ZipRecruiter
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Lea Rhoden
Client-focused and profit-driven account management with demonstrated success in defining, managing, and delivering substantial sales growth across the highly competitive SaaS market.» Successful sales/sales management professional and operations experience with a consistent record of success in product/program development, key account management, project/portfolio management, client relations, multi-million-dollar territory growth, negotiation, and sales plan development/deployment.» Proven expertise in all facets of SaaS customer service; utilize extensive industry expertise and knowledge of market rates to determine optimal pricing strategies and rapidly grow market share.» Leverage a unique blend of abilities in developing cost benefit analysis, closing contracts, and presenting solutions to illustrate clear, incontestable value and successful outcomes for clients.• Account Management• High-Impact Sales Presentations• Regulatory Compliance• Revenue Growth• Client Relations & Retention• Solution & Strategic Selling• Budgeting & P&L Management • Operational Enhancement• Customer Needs Analysis • Market Analytics• Quality Assurance• Networking Ability
Experience
Sr Enterprise Customer Success Manager
Sep 2025 — Present
Education
University of Illinois Chicago
Bachelor of Arts in Business Management/Urban Planning
Skills
- Management
- Powerpoint
- Microsoft Excel
- Microsoft Office
- Public Speaking
- Event Planning
- Microsoft Word
- Time Management
- Accounts Receivable
- Leadership
- Research
- Office Management
- Accounting
- Payroll
- Social Networking
- Accounts Payable
- Budgets
- Community Outreach
- Strategic Planning
- Customer Service
- Nonprofits
- Social Media
- Invoicing
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