Lea Mason

Program Manager, Operational Excellence @Emory Healthcare

Tucker, GA, US

Enterprise healthcare leader focused on Operational Excellence, workforce engagement, and system-wide performance improvement across multiple operating units.In this role, I lead enterprise initiatives that improve operational consistency, workforce experience, and organizational alignment across complex healthcare environments. I partner with operational and executive leadership to design scalable solutions that strengthen engagement, standardization, and execution across the organization.A core focus of my work includes onboarding redesign, workforce engagement strategy, and development of enterprise tools that improve communication, transparency, and employee experience. I also lead cross-site assessments to identify opportunities to improve workflow efficiency, engagement, and operational performance.Key contributions:• Led onboarding program redesign across multiple audiences to improve structure, clarity, and workforce experience• Designed enterprise engagement and Operational Excellence frameworks to strengthen alignment, communication, and employee experience across operating units