Ann Holbrook

Program Manager Iii @Centurylink

Mesa, AZ, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Mar 2018 — Present

Program Manager Iii @Centurylink

View department →

US

Directs the implementation and strategy, including vision setting, strategic planning and organizational governance for the Consumer and Small Business Sales and Care teams. Provides leadership and serves as a catalyst for initiatives, project and program development, and influences stakeholder groups and governing bodies to cultivate a culture of growth and excellence. Develops and maintains tools, metrics, and indicators for assessing progress towards revenue goals.Collaborates to shape and deliver internal employee messages about organizational direction and serves as spokesperson on system stability, cost reduction, innovation, revenue attainment. Received Out Standing Service Provider Award.(OSP) CenturyLink’s highest honor. One of 60 recipients selected by leadership for extraordinary service to internal and external customers, approved by CEO.

EDUCATION

2008 — 2012

University of Phoenix

Business, Management, Marketing, and Related Support Services

2009 — 2012

University of Utah

Project Management

SKILLS

TelecommunicationsCustomer RetentionSalesCustomer ExperienceCrmManaged ServicesWireless TechnologiesVendor ManagementManagementContact CentersCross-Functional Team LeadershipWirelessCall CentersCustomer SatisfactionSalesforce.comCoachingProject Management

ABOUT ANN HOLBROOK

Retention Manager Consumer and Small Business at CenturyLink

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.