Leah C.
Senior Program Manager | Design Program Manager | UX & Product Strategy | AI-Driven Experiences
- Role
- Senior Design Program Manager at T-Mobile
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Leah C.
At Microsoft, I lead operational initiatives to drive process improvements, workflow…
Experience
Senior Design Program Manager
Mar 2025 — Present
I enable multi-disciplinary design teams (UX/UI, research, content, and accessibility) in close partnership with Product, Engineering, and Business stakeholders. Together, we deliver user-centered product experiences across app and web platforms for T-LifeMy work focuses on two major product areas:• Security — Scam Shield, device protection, troubleshooting, parental controls, authentication.• Internet & Network Access — home internet, satellite service, and remote connectivity.Across these areas, I streamline processes, align priorities, and break down silos so design and product teams can deliver high-quality, customer-centric experiences. I advocate for design and customer perspectives in product planning and strategy, helping teams address gaps and deliver cohesive, end-to-end experiences. In addition, I support AI-powered initiatives that make products more intuitive, efficient, and easier for customers to use.(FTE with Blink UX, embedded at T-Mobile.)
Education
Western Washington University
Bachelor of Science (B.S.)
2011 — 2016
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