Lauren Cohen
Pro Product, Engagement-max Program Lead @ServiceTitan
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WORK HISTORY
Pro Product, Engagement-max Program Lead @ServiceTitan
Serves as the one of the primary post-sales owner for a Pro Product Team, partnering with Pro Product Specialists to drive adoption, share real-time insights, and ensure product health. The role identifies product gaps and underperforming accounts, coordinates cross-functional teams to improve customer outcomes, and leads the successful rollout of the high-touch Max Program. Aligning Customer Success and Pro Product teams through strong project management and clear communication.
EDUCATION
Helio Training
Bootcamp
University of Rhode Island
Bachelor of Arts and Science
SKILLS
ABOUT LAUREN COHEN
Detail-oriented and results-driven project manager with a strong foundation in logistics, vendor coordination, and seamless execution. With a deep appreciation for aesthetics and a technical eye for detail, I bring a unique blend of creative vision and structured problem-solving to every project. My experience spans, software implementation, event production, installations, and visual storytelling, where I ensure both functionality and artistry align effortlessly. Whether managing complex timelines, collaborating with cross-functional teams, or overseeing technical execution, I thrive in bringing ideas to life with precision and creativity.
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