Lisa Butler
Senior UX Researcher | MS - Human Computer Interaction
- Role
- Senior User Experience Researcher at Allied Solutions LLC
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Lisa Butler
lisabutler.info (portfolio)Skilled UX Researcher with a robust background in research, product strategy, and information architecture in the financial services sector. Experienced leader, mentor and educator, passionate about translating complex processes into intuitive and efficient solutions.I enjoy collaborating with multidisciplinary teams and stakeholders to co-create and prototype user-centric designs that meet user needs and business goals. I am passionate about sharing my knowledge and insights with others, and I continuously seek to learn and improve my skills in UX research and design.
Experience
Senior User Experience Researcher
Sep 2022 — Present · Carmel, IN, US
Influenced significant roadmap adjustments based on quantitative and qualitative user insights, driving user-centric product decisions.Executed and refined customer satisfaction data tracking program, delivering quarterly report on customer health and key metrics, prioritizing customer-focused decision making.Facilitated 6 design thinking training workshops with other business areas to encourage customer-centric solutions that also meet business needs.Influenced senior leadership to change from sales-led to product-led model by advocating for empathizing with customers to craft engaging experiences.Peer-nominated awards in Innovation and Achievement; for driving user research strategy and operations, and spearheading UX team initiatives, resulting in improved operational efficiency.
Education
Louisiana State University
Bachelor of Arts (B.A.)
Indiana University Bloomington
Master of Science - MS, Human Computer Interaction
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