Lakeshia M.
Referral Coordinator @Family Care Center
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WORK HISTORY
Referral Coordinator @Family Care Center
EDUCATION
Red Springs High School
High School Diploma
ABOUT LAKESHIA M.
Empathetic and detail-oriented Customer Service Professional with 10+ years of experience in client support, technical troubleshooting, and issue resolution. I thrive in fast-paced environments, balancing efficiency with a customer-first approach. My expertise includes: • Customer Support Excellence – Building strong relationships and resolving complex issues with professionalism and empathy. • Technical Proficiency – Skilled in NetSuite, MS Office, and CRM platforms. • Efficiency & Adaptability – Excelling in remote settings, managing time effectively, and prioritizing tasks. I’m seeking remote opportunities in Customer Service, Healthcare Support, Technical Support, or Insurance Claims, where I can leverage my skills to enhance customer experiences and drive organizational success. Let’s connect if you’re looking for a dedicated professional passionate about problem-solving and customer satisfaction!
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