Lal Bahadur Prasad

About Lal Bahadur Prasad

Extensive experience in managing cross-functional delivery in a multi-site global environment with 3.5+ decade years of career success in developing & executing operational strategies with insightful knowledge of project/ program management methodologies.Established multi-site operations from grounds up, built capabilities and set up governance structure, service delivery strategy, operation readiness and enhanced internal controls.Strategic thinker with a developed capacity to build and convey the big picture while enabling others to identify the implications of this for their daily work. Demonstrated ability to inspire and motivate others, building collaboration and cooperation within and across teams and guiding delivery under pressure.Impeccable record of building high performance teams, implementing continuous improvement programs and partnering with multiple global stakeholders in growing offshore presence basis short and long terms global sourcing strategy,Logical thinker and strong communicator noted for transforming IT organizations with support to global, enterprise –wide infrastructures.Driving strategic vision as an executive team member and collaborator; produced strategies to improve client service levels, maximize capital expense and control costs, Results - proven, focused & enterprising professional with a documented record of success in managing large teams spread over multiple locations, to work in sync with set parameters to achieve business goals.Key Skills and Expertise :Executive LeadershipBusiness Transformation & GrowthProfit Centre Operation & ROINew Product/Services life Cycle ManagementIntegrated Solar Renewal EnergyCustomer life Cycle Management Customer Relationship ManagementProject/Program life Cycle ManagementDigital TransformationCustome Service ExperienceQuality & Business ExcellencePeople ManagementEducation, Certification and key Achievements :Postgraduate in Business Management from XLRI Jamshedpur, India.Bachelor of Engineering (B.E.) in Electronics and Instrumentation from Maharaja Sayajirao University of Baroda, Gujarat India.Certified Six Sigma Master Black Belt (MBB)-(DMAIC, DFSS).Program/Project Management Professional, PMI USA.Global Senior Leadership Program by Ericsson & Bharti Airtel.At Bharti Airtel, work recognition- World Communication Award 2008 for Best Project Management at E-gram project, connected Villages in Gujarat through VSAT Network.At Bharti Airtel, Work Recognition - National Quality DL Shah Award 2006 from Honorable President of India in Year 2006,

Experience

1. Senior Vice President Large Projects and Business Excellence

   Synoptics Technologies Limited

   Dec 2024 — Present · Gurugram, IN

   Roles and Responsibilities are :• Deliver and support large and complex projects including Govts and PSUs. Lead the team to program manage and deliver the projects within scope, budget, customers satisfaction, and on time bound manner with mutually agreed quality specification.• Building Project Service delivery partner and supplier ecosystem across the length and breadth of PAN India and Global.• Predictive and Proactive development of competencies and capabilities to the best in class, establish organization as leading IT & Telecom services organization.•Best in class Business Excellence, to create and build processes and systems from Business Opportunity to Cash (O2C) cycle, and usage power of automation and technologies to create a paperless environment across all business domains of the organization. • Drive and Implement Organization Strategic Vision, Mission, Goals and objectives with Continual business growth and success.

Education

• The Maharaja Sayajirao University of Baroda

  B.E. Electronic & Instrumentation Control, Engineering

• Kendriya Vidyalaya

  High School, and Class XII, English , Mathematic , Physics, Chemistry ,Biology

• XLRI Jamshedpur

  Post graduate in Business Management, Business Management

• The Maharaja Sayajirao University of Baroda

  B.E., Electronic & Instrumentation

Skills

• Operations Management
• Mobile Communications
• Crm
• Telecommunications
• Product Development
• Analysis
• Strategy
• Business Transformation
• Customer Retention
• Outsourcing
• Mobile Devices
• Call Centers
• Business Development
• Ip
• Enterprise Software
• Leadership
• Vas
• Telecom Bss
• Vendor Management
• Channel Partners
• Project Delivery
• Service Delivery
• Mpls
• Gsm
• Program Management
• Product Management
• Account Management
• Change Management
• Management
• Team Building
• Team Leadership
• Cross-Functional Team Leadership
• Business Process
• Six Sigma
• Fixed Line
• Customer Satisfaction
• Process Improvement
• Managed Services
• Integration
• Team Management