Lazaro Rodriguez
Senior Manager, Business Transformation @Quest Diagnostics
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WORK HISTORY
Senior Manager, Business Transformation @Quest Diagnostics
Miami-Fort Lauderdale, FL, US
Lead complex, cross-functional Kaizen events across lab operations, logistics, and support functions, driving measurable improvements in turnaround time, quality, productivity, and overall service performance.• Build executive-ready analytics and dashboards to track productivity, quality, savings realization, and operational performance, enabling data-driven decision-making at regional and senior leadership levels.• Partner with service center leaders and regional leadership teams to embed continuous improvement capability, coaching leaders on structured problem-solving, standard work, and sustainment versus one-time fixes.• Develop scalable CI assets and training materials (Kaizen charters, certificates, problem-solving frameworks, playbooks, change agents) to standardize methodology and accelerate adoption across laboratories and other cross functional service centers.• Serve as a trusted advisor to senior leadership, influencing without direct authority and aligning cross-functional stakeholders around shared operational and financial objectives.
EDUCATION
Christopher Columbus High School
High School Diploma
Worcester Polytechnic Institute
BS, Industrial Engineering
SKILLS
ABOUT LAZARO RODRIGUEZ
Senior Manager in Continuous Improvement with an industrial engineering background and 13+ years driving operational excellence across healthcare, manufacturing, and supply chain environments. At Quest Diagnostics, I partner with national, regional, and local service center leadership to translate strategy into measurable improvements in quality, service, cost, safety & engagement, and innovation.I lead end-to-end transformation initiatives across complex, high-volume operations and have been recognized as a high performer for delivering sustained results. My work focuses on disciplined problem solving, Lean management systems, technology enablement, and building scalable operational frameworks that drive repeatable performance.Core strengths include Operational Excellence leadership, Kaizen facilitation, AI and automation workflow integration, visual management, KPI architecture and advanced analytics, and tiered accountability systems that enable execution at scale.Long term, I am focused on growing into broader general management roles, applying a systems-driven leadership approach to build high-performing organizations where strong operating models, capable leaders, and continuous improvement drive meaningful outcomes for customers, teams, and stakeholders.
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