Layna Middleton Dupuis
SVP, Head of Retail Banking @First United Bank
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WORK HISTORY
SVP, Head of Retail Banking @First United Bank
Sherman, TX, US
Director of Retail Banking leading:Oklahoma & Texas Retail Relationships TeamsRetail Empowerment Team: Retail Operations, Training & Policy/ProceduresCustomer Care Team: Relationships, Operations, Training & AnalyticsDigital Operations Teams
EDUCATION
Stagen Leadership Academy
FLP, Leadership
SW Graduate School of Banking
SWGSB, Banking
Carl Albert State College
Associate of Science (A.S.), Mathematics
Southeastern Oklahoma State University
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
SKILLS
ABOUT LAYNA MIDDLETON DUPUIS
I’m passionate about loving others, treating people with kindness, and encouraging & challenging others that we were made for more. I have spent the last several years growing and using my talents at First United Bank, serving in North Texas where my home is. It’s an honor to work alongside incredible people at First United with one purpose, to inspire and empower others to Spend Life Wisely. I am a visionary leader with a growth mindset, consistently developing high-performing teams & leading organizational transformations. I have been dedicated to banking excellence, servant leadership & people development with over 20 years of progressive experience in the industry. Specialties:Retail Banking Sales & Operations, Customer Experience, Call Center Operations, Strategic Planning, Team Building & Leadership, Creative Problem Solving/Outcome Focused, Talent Development, Organizational Design & Structure, Process Improvement, Departmental Budgeting/Finances, Communication & Collaboration, Employee EngagementStrength Finders (Gallup): Futuristic, Relator, Connectedness, Learner, Self-AssuredWorking Genius (Patrick Lencioni): Wonder & Discernment
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