Layman Smith

About Layman Smith

Senior Citrix Engineer with a wide range of skill sets extending from Citrix XenApp, XenDesktop, PVS, NetScaler/AGEE, Clustering, HA pairing, Windows Active Directory, Exchange, VMWare, and networking. Proficient in all Windows platforms with very strong troubleshooting skills. Highly motivated, fast learner with excellent verbal communication skills. Strong independent worker who also works well as part of a larger team. Skilled in building strong relationships across all levels of management and business units.CertificationsNutanix Platform Professional NPP4Citrix Certified Administrator XenApp 6.5 CCAInstalling and Configuring Windows Server 20•••••10)CCA-V Managing Citrix XenDesktop 7.6 SolutionsA+

Experience

1. Citrix Engineer

   Inquisit

   Jul 2014 — Present

   Citrix Engineer contractor for the Census Bureau agency responsible maintaining mixed Citrix XenApp 6.5 and XenDesktop 7.6 environment. Support over 4500 customers a day in a multi-farm environment with over 450 hosted and shared-hosted XenApp servers along with 850 virtual desktops. All images are managed via PVS 7.6 in an HA capacity. •Performed research and recommended ideas to modify existing management applications and systems •Conducted root cause analysis, diagnosed system problems and rectified errors reported in the environment •Evaluated workflow, reviews system specifications and security needs to design system infrastructure. •Evaluation metrics to perform quality control activities •Responsible for development and maintenance of Citrix infrastructure blueprint including Visio Diagram Assembly & Configuration Guide, Integration Plan, Migration Plan, Test Plan •Provided guidance to change management for changes related to Citrix infrastructure •Maintained a relationship with other functional groups and provided subject matter expertise information through the appropriate team members as required. •Collaborate with business stakeholders on systems engineering tasks for the Census Citrix VDI environment. •Deployed Microsoft App-V 5.0 to improve application deployment and server consolidation. •Support Census engineering efforts for Internet Explorer 11 upgrade, GPO standardization and consolidation, ArcGIS 10.1/10.2.2 application tuning, and market research for systems monitoring. •Document and updated logical designs for the as-built and future state environment.

Education

• DeVry Institute of Technology

  Communications and Network Management

  2010 — 2014

Skills

• Servers
• Networking
• Vmware
• Software Installation
• Dhcp
• Group Policy
• Linux
• Citrix
• Infrastructure
• Windows
• Troubleshooting
• Virtualization
• Microsoft Exchange
• Active Directory
• Windows Server
• Technical Support
• Software Documentation
• Blackberry Enterprise Server
• Vpn