Laylaa Shahbaz

About Laylaa Shahbaz

Presently an outreach executive with primary responsibilities in developing and implementing outreach strategies, establishing and maintaining relationships with external stakeholders, and promoting organizational initiatives to drive engagement and support. With my extensive experience as an executive assistant and my current role as an outreach executive, I am eager to transition into the accounting field to gain hands-on knowledge of accounting procedures, processes, and various software programs, leveraging my ACCA finalist status to contribute effectively in my primary domain. Skills: Communication skills, Relationship Building, Problem Solving, Adaptability and Flexibility, Organizational Abilities I\'m also a seasoned content/copywriter, financial research analyst (reports edition), ghostwriter, and administrative professional. I\'m well known for my resourcefulness, strong organizational skills, and calm demeanor. When not managing journals, I enjoy basketball, copperplate calligraphy (ambidextrous), practicing eyebrow calisthenics, and reading (Tolkien’s and JK’s secret child).

Experience

1. Junior Accounts Receivable Specialist

   Efani

   Jul 2023 — Present

   In this position, I work closely with the billing team to monitor and reconcile customer accounts, ensuring accurate and timely invoicing and payment collections. I also handle various financial tasks utilizing the Stripe platform, streamlining payment procedures and enhancing overall efficiency. Responsibilities: Process customer payments accurately and efficiently using various payment methods, including Stripe. Generate and distribute invoices to customers promptly, ensuring compliance with established billing policies and procedures. Monitor accounts receivable aging reports, proactively identifying and resolving discrepancies, and communicating with customers regarding outstanding balances. Collaborate with the customer support team to address customer inquiries and concerns related to billing and payment transactions. Collaborate with cross-functional teams, including sales and operations to ensure a seamless end-to-end customer billing experience.

Education

• Skans

  Association of Chartered Certified Accountants Finalist, Accounting and Business/Management

  2014 — 2016

• Oxford Brookes University

  BSc (Hons) Degree in Applied Accounting, Accounting

  2022 — 2023

• Greenhall Academy

  O/A levels, Accounting and Business/Management

  2012 — 2013

• ACCA

  Ethics and Professional Skills Module

  2017

• University of Nicosia

  DFIN-511: Introduction to Digital Currencies, 61%

  2022

• Greenhall Academy JTC

  A- levels., Accounting and Business/Management

  2013 — 2013