Layan Akrim
Business Analyst | Transforming Data into Strategic Insights | Excel • Tableau • SQL • Stakeholder Engagement
- Role
- Business Analyst at Csoft Technologies
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Business Analyst
Jun 2025 — Present
Configure and optimize CNotes enterprise software modules to meet client operational needs across chemical plantsAct as liaison between clients and technical teams, gathering requirements, translating business processes into system configurations, and ensuring successful solution delivery.Develop comprehensive reports and dashboards that provide actionable insights for plant operations and management teams.Create user manuals, training materials, and step-by-step guides to support end-users and streamline adoption.Collaborate with cross-functional teams to test new features, document enhancements, and ensure regulatory and safety compliance through the platform.
Education
Texas State University
Bachelor's degree
2019 — 2023
TripleTen
Business Intelligence Analysis
2024 — 2025
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