Laya Mallela

Driving Mental Health Care Access via Client Success @ Modern Health

Role
Client Success Manager at Modern Health
Location
Austin, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Laya Mallela

I am a well-rounded customer and partnership success and operations manager. I use my empathy, product expertise, and operational rigor to build deep, effective relationships with my customers, driving significant revenue impact for both the customers and the businesses. After 7 years in the digital advertising space, I have joined Modern Health, where I help companies bring best-in-class mental health services to their teams. This shift aligns my professional path with my passion for mental healthcare accessibility and equity. Outside of work, I spend my time creating community, singing with Austin\'s SoCo Women\'s Chorus, and traveling.

Experience

  1. Client Success Manager

    Modern Health

    Jun 2024 — Present

Education

  • Cornell University

    SC Johnson College of Business, Bachelor of Science in Applied Economics & Management

    2013 — 2017

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Laya Mallela — Client Success Manager at Modern Health in Austin, TX, US | Unifers