Laxman Singh
Process Leader Netflix
- Role
- Lead Quality and Process Analyst at Netflix
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Laxman Singh
Hello, I’m Laxman Singh, a Quality Analyst. With over 3 years of experience in Healthcare…
Experience
Lead Quality and Process Analyst
May 2025 — Present · Navi Mumbai, IN
Responsible for leading initiatives, developing strategic enhancements, and completing ongoing monitoring.Engages with internal and external business partners to formulate actionable solutions to business problems.Evaluating, improving, and optimizing business processes to enhance efficiency and improve overall performance.Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.Leading and mentoring a team of analysts, conducting in-depth data analysis, and providing actionable insight.Analyse existing workflows, identify bottlenecks, and propose solutions to streamline operations and achieve business goals.Providing training and support to employees on new processes and best practices.Collaborating with cross-functional teams to gather requirements and provide insights into process design.Support the development and maintenance of process documentation and standard operating procedures.Collaborate with IT teams to leverage technology solutions for process automation and optimization.Continuously monitor industry trends and best practices in process optimization to identify and implement innovative solutions.
Education
Singhania University
BSC in Hospitality and Tourism Management
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