Lawrence J. Olive
Regional Director of Operations - Hospitality Executive, VP
- Role
- Regional Director of Operations at Kana Hotel Group
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Lawrence J. Olive
CRDE- Certified Rooms Division Executive Specialties: Hotel Operations, asset…
Experience
Regional Director of Operations
Feb 2019 — Present · Tampa/St. Petersburg, FL, US
My region consists of hotels throughout the following states/district: Florida, Georgia, Colorado, Illinois & Washington DC markets - Hilton, Marriott & IHG brands. Oversee all aspects of the portfolio\'s operations, sales, fiscal and asset management and serves as the lead relationship manager between the property\'s ownership and KHG. Oversee disciplines that include but are not limited to General Managers, Directors of Sales, Directors of Revenue Management, Front Office Managers, Food and Beverage Managers, Chefs, Beverage Managers, Chief Engineers, Valet Managers, and all designated leadership management personnel and their staffs.This position is responsible for the comprehensive operational and fiscal results of each property, including but not limited to, drafting and complying with approved operating budgets, guest service delivery that meets and exceeds franchise/brand and owner expectations, quality assurance goals, associate satisfaction goals, physical asset maintenance, contract compliance, and the completion of the entire scope of services outlined in the executed management agreement through the day to day management and oversight consistent with the expectations for any first class hospitality operation.
Education
South Eastern Academy of Travel & Tourism
Travel & Tourism
1996
Malcolm X College of Chicago
Mortuary Science
1995
Skills
- Event Management
- Hospitality Industry
- Hotels
- Pre-Opening
- Catering
- Food & Beverage
- Hotel Management
- Customer Service
- Banquets
- Hospitality Management
- Rooms Division
- Customer Satisfaction
- Tourism
- Hospitality
- Yield Management
- Micros
- Resorts
- Onq
- Revenue Analysis
- Rooms Division Management
- Hiring
- Property Management Systems
- Restaurants
- Opening Hotels
- Renovation
- Pre-Opening Experience
- Front Office
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