Lawrence Gramlick
VP Sales @TTEC Digital
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WORK HISTORY
VP Sales @TTEC Digital
London, GB
SKILLS
ABOUT LAWRENCE GRAMLICK
I work with organizations that want to apply technology in ways that genuinely improve customer and agent experiences. I engage with companies at all stages—from initial experimentation through to solutions that deliver measurable outcomes and sustained improvement.I believe technology, and AI in particular, should create time - not complexity. When applied well, it enables better conversations, better decisions, and stronger relationships. That principle guides how I work with clients, from early-stage strategy to large-scale CX transformation.Outside of work, you’ll usually find me on a 5-a-side football pitch (enthusiasm typically outweighs ability), in the gym, or spending time with my family - my most demanding stakeholders. Music is a constant, whether that’s Drum & Bass, classical, or occasionally a blend of the two!If you’re exploring how AI can elevate CX, empower your people, and create more meaningful connections—without losing the human element—I’m always happy to connect and compare notes.
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