Lawrence H. Elliott
IT Professional
- Role
- IT Support & Compliance at The Mailworks
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
Experience
IT Support & Compliance
Mar 2023 — Present · Albany, NY, US
End-user IT support (hardware, software, onboarding/offboarding, access management)Creating SOPs, documentation, and knowledge bases to streamline operationsManaging IT ticket queues and coordinating with third-party vendorsSOC 2 & HIPAA compliance management, audits, and employee trainingPolicy maintenance and enforcement (FBA), risk management, disaster recovery, and business continuityNetwork administration support (troubleshooting, updates, ports, wireless access)
Education
Commonwealth University-Bloomsburg
Bachelor of Science - BS, Digital Forensics
2013 — 2018
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