Lawrence Chuang

Devops Engineer @Moodle

US

Manage 52 enterprise-level system migrations with 99.9% uptime SLOs, ensuring seamless transitions for users.• Lead the Infrastructure Unification Project, consolidating Moonami-hosted sites into a standardized platform architecture to improve maintainability and reduce long-term operational overhead.• Build a scalable, cross-region RDS observability dashboard using AWS Lambda, CloudWatch, EventBridge, and Grafana Cloud, enabling 5-minute metric refresh intervals, reducing critical downtime by 30%, and ensuring SLA compliance across production environments.• Develop a sanitized CloudWatch alerts pipeline using SNS, AWS Lambda, and Grafana IRM to redact sensitive data and enable secure, real-time incident management aligned with reliability SLOs.• Implement a reusable Firefox extension that automates missing plugin detection and instant reporting during site migrations, reducing manual effort by over 97%(from 3–10 minutes to under 5 seconds per site), minimizing errors, and saving the team significant time across 50+ sites.• Resolved 10+ high-priority Freshdesk and Jira support tickets, including database fixes, course backup, and system errors, strengthening platform reliability and helping meet internal SLO targets for service quality.• Optimize AWS resource utilization and automate DevOps workflows, cutting manual intervention by 30% and improving scalability in line with SLAs.• Collaborate with 5+ cross-functional teams to implement process improvements that accelerate deployments and reduce infrastructure management complexity.• Troubleshoot plugin and database compatibility issues, optimize the UHCP V2 migration framework, and ensure consistent functionality across 52 production environments.• Identify and remediate critical system bugs, enhancing platform stability and enabling high-confidence migrations with minimal user disruption.

Yeditepe University

Master’s Degree

National Taiwan University of Science and Technology

Master’s Degree

University of Nevada, Reno

Master's degree

National Kaohsiung University of Applied Sciences

Bachelor’s Degree

Udacity

Android Basics Nanodegree