Lawrence Stephens
Field Operations
- Role
- Director of Field Operations at Comcast
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Lawrence Stephens
The Senior Leader of Field Operations, with a specific focus on operations and community engagement of the 6 field offices across northern Colorado summer/winter resort communities. Incorporating change management to assisting the teams in maintaining a highly-skilled, productive, and motivated workforce. Expertise with managing field technician teams to installs cable, broadband internet, phone, and home security for residential and commercial businesses in a competitive territory in the Rocky Mountains of Colorado. Strategic planning to achieve business goals by leveraging Business Intelligence of industry & economic trends and cross-function partnerships.
Experience
Director of Field Operations
Mar 2022 — Present · Federal Heights, CO, US
Mission, Goal & Team Oriented• 20+ years in cable/Telcom and technology leadership• Strategic direction of the department• Establishes procedures, performance standards, and best practices.• Company and federal safety and employment regulations compliance • Develop and mentor staff within the region
Education
University of Arkansas Grantham
Bachelor's Degree, Business Management
2011 — 2015
The University of Arizona Global Campus
Master of Business Administration - MBA, Business Administration and Management, General
2020 — 2022
Skills
- Ethernet
- Telephony
- Management
- Software Installation
- Telecommunications
- Troubleshooting
- Voice Over Ip (Voip)
- Wireless Technologies
- Team Leadership
- Voip
- Broadband
- Networking
- Wireless
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