Lawrence J Jeune

Vice President Operations @Percapita

NY, US

Project management including negotiation, vendor co-ordination of new product delivery, product implementation, testing, and rollout and post –implementation servicing.• Advise the COO or other members of Executive Management on identification and implementation of workflow improvements and departmental procedures.• Contribute to the development of operational strategic goals and objectives and overall management of the operations department.• Maintain continuous lines of communication and keeping the COO informed of critical issues.• Represent the Bank externally, as necessary with core vendor relationships (Jack Henry).• Provide team development and leadership, oversee and organize the workflow of the• operations team.• Promote a culture of high performance and continuous improvement that values a commitment to quality.• Monitor staff performance, conduct annual performance reviews and administer salary adjustments, develop goals for individuals, assign accountabilities, set objectives and priorities.• Mentor and develop staff using a collaborative approach.• Oversee day to day processes of operations including deposit services, electronic banking, cash management, remote deposit capture, loan servicing, loan collateral, loan origination and office management.• Plan and oversee the auditing process• Allocate responsibilities to junior and staff auditors• Review team members’ work for accuracy and compliance• Perform effective risk and control assessments• Complete audits on time and submit reports to auditing manager• Present audit findings and find ways to increase compliance and efficiency• Coordinate periodical audits