Lavina G.
Human Resources Executive @Splash India Private Limited
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WORK HISTORY
Human Resources Executive @Splash India Private Limited
Overseeing end-to-end HR operations for Splash India and its partner brand Workie, including recruitment, onboarding, employee engagement, and grievances.
EDUCATION
Devi Ahilya Vishwavidyalaya (DAVV), Indore
Bachelor of Commerce - BCom
Devi Ahilya Vishwavidyalaya (DAVV), Indore
Postgraduate Degree
ABOUT LAVINA G.
With over 7 years of experience in Customer excellence, I am committed to driving exceptional customer experiences, lead high-performing teams and increase efficiency through continuous improvement initiatives.Having accumulated my skills in various customer service roles, I have gained deep understanding of Customer needs and the importance of delivering effective solutions timely. I have successfully managed and mentored teams for their transition from training to operations fostering the culture of collaboration and accountability.My ability to identify process gaps and implementing improvements has consistently resulted in higher customer satisfaction and operational efficiency.During my tenure at Amazon, i also had the opportunity to gain experience in recruiting, which has further sparked my interest in the people side of business. I am passionate about creating environments where employees thrive and customers are delighted.
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