Laverne Blackwood
Analyst @Bank of America
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WORK HISTORY
Analyst @Bank of America
Work At Home | Remote position (3 years) to provide daily monitoring of the Bank of America Data Exchange File (DEF) for the Government EAGLS credit card and executive overview of process analysis, escalation procedures and monthly statistics for the Technical Services Dashboard Report, distribute daily scripts and monthly analysis reports for the Government EAGLS system· Proficient data entry of various system changes for the NT Support Team into the Tivoli Change Management database and process for approval · Provide weekly technical change reports of scheduled outages for EAGLS and CEAGLS via the Tivoli Change Management Database· Provided exceptional order entry service to customers worldwide. Compassionately provide customers with assistance on merchandise selections and shipping preferences for customer delight.
EDUCATION
College of Lake County
Administrative Assistant and Secretarial Science, General
College of Lake County
Secretarial Science
North Chicago Community High School
High School/Secondary Diplomas and Certificates
Saint Leo University
Business Administration and Management, General
St Leo University
Business Administration
SKILLS
ABOUT LAVERNE BLACKWOOD
Sentara Heart Hospital, Cardio Pulmonary Rehab Division: Insurance Verification Specialist - ensures patient\'s insurance will cover required medical procedures for therapy/rehabilitation services. Other duties include verifying patient information, billing, medical coding, and conducting claims examinations. Specialists may also be expected to educate the patient about their coverage.
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