Lavanya N.

About Lavanya N.

With over 15 years of experience in business communications, I specialize in crafting and executing impactful, multi-channel communication strategies (BAU, B2B, and B2C) that align with business objectives for internal and external stakeholders across diverse global markets, including APAC, Africa, Europe, LATAM, and North America. Skilled in driving brand awareness, optimizing audience engagement, promoting business offerings, and strengthening client/partner relationships. Experience spans global MNCs in IT Services, Digital Transformation, and Human Capital Management (HCM) sectors. Areas of Expertise: Strategy Planning, Program Management, Content Management, Internal and Client Communications, Crisis Communications, Change Communications, Collateral Development, Email Automation, Corporate Events Management, Cross-functional Collaboration, Stakeholder Management, and Analytics and Reporting. Tools: PoliteMail, Eloqua, MailChimp, PDF X-change Editor, Canva, Microsoft Forms, Intranet (Microsoft SharePoint, Unily, etc.), and Grammarly.

Experience

1. Manager - Internal Communications & Change

   Deloitte

   Sep 2025 — Present · Hyderabad, IN

Education

• Jawaharlal Nehru Technological University

  B.Tech

  2001 — 2005

• National Institute of Technology Warangal

  Master of Business Administration - MBA

  2006 — 2008

Skills

• Newsletters
• Digital Marketing
• Competitive Analysis
• Crm
• Services Marketing
• Google Analytics
• Advertising
• Analysis
• Search Engine Optimization (SEO)
• Branding & Communications
• Brochures
• Marketing
• Marketing Research
• Marketing Communications
• Corporate Communications
• Customer Relationship Management (Crm)
• SEO Copywriting
• SEO
• Team Management
• Direct Marketing
• Product Marketing
• Management
• Business Strategy
• Lead Generation
• Press Releases
• Content Writing
• Email Marketing
• Case Studies
• Online Marketing
• Market Research
• Pre-Sales
• Integrated Brand Marketing
• Social Media Marketing