Lavanya Srivastava
Associate Data Integrity & Systems @Publicis Sapient
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WORK HISTORY
Associate Data Integrity & Systems @Publicis Sapient
Gurugram, IN
Manage enhancements for SuccessFactors, GDW, ServiceNow, and SharePoint across APAC, EMEA, LATAM, and North America regions.Act as the liaison between stakeholders and tech teams to gather requirements, raise JIRA tickets, and ensure seamless go-live implementation.Lead UAT testing and provide global training for system changes, ensuring high-quality outcomes.Oversee GDW access, resolve technical issues, and act as the POC for global data processing and reporting.Drive continuous enhancements for Amigo Chatbot, including multi-language support, WhatsApp integration, and Gen AI capabilities.Manage Role-Based Permissions (RBP) and audit user access across global platforms like GDW, DOJO, and Qualtrics.Create and maintain SOPs for platform processes, ensuring standardized operations.Support Power BI reporting and assist in the Oracle to Altair (O2A) hypercare process.
EDUCATION
JK Business School
B. Com (H)
St. John's School Marhauli, Varanasi
12th
St. John's School Marhauli, Varanasi
10th
ABOUT LAVANYA SRIVASTAVA
HR Technology & Business Analyst with 4+ years of experience driving HR digital…
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