Lavanya Katchala
Senior Customer Success Manager @Keka HR
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WORK HISTORY
Senior Customer Success Manager @Keka HR
Hyderabad, IN
I am passionate about building strong relationships with clients, understanding their business needs and delivering tailored solutions that drive success. I specialise in fostering long term partnerships, reducing churn, providing strategic guidance and ensuring seamless adoption of the product.I work closely with cross - functional teams, including sales, product and support to deliver a cohesive and positive customer experience.
EDUCATION
Bhashyam Public School Visakhapatnam
Government Polytechnic College Srikakulam, Diploma in Mechanical Engineering
SRKR Engineering College
Bachelor of Technology, Computer Science
ABOUT LAVANYA KATCHALA
I am passionate about building strong relationships with clients, understanding their business needs and delivering tailored solutions that drive success. I specialise in fostering long term partnerships, reducing churn, providing strategic guidance and ensuring seamless adoption of the product.I work closely with cross - functional teams, including sales, product and support to deliver a cohesive and positive customer experience.
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