Luis Austin
CSM, CSPO, Business Process Analyst, ServiceNow CSA at Softact Solutions
- Role
- Business Process Analyst at Softtact
- Location
- Fayetteville, NC, US
- LinkedIn followers
- 500 followers
About Luis Austin
Results-producing career with consistent contributions to increased quality, performance, and profitability. Strong and decisive leader with excellent planning, analytical, organizational, and team building skills. Able to supervise, mentor, and evaluate performance of team members; build strong, sustainable relationships with upper management, colleagues, business partners, and stakeholders. Proficient in ServiceNow, AUTOCAD, MS Office, Project, and Visio
Experience
Business Process Analyst
Feb 2022 — Present · Fort Bragg, CA, US
Education
Instituto Episcopal San Cristobal
HS
1979 — 1988
US Army Prime Power School
Power Station Mechanic
1999 — 2000
Thomas Edison State University
Bachelors in Liberal Studies
2003 — 2006
Thomas Edison State University
Bachelor's degree
University of the Incarnate Word
Master of Arts in Administration
2007 — 2009
Fayetteville State University
NA
1991 — 1992
Methodist College
Biology, Psychology
1992 — 1993
Panama Canal College
Associates
1994 — 1996
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