Lauryn Orozco
Operational Excellence Enthusiast | Change Agent | Six Sigma Black Belt
- Role
- Director, Commercial Excellence at WebMD Ignite
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Lauryn Orozco
Strong operational leader with a demonstrated history of success in Managed Care Operations with the Behavioral Health and IDD Community. Demonstrated skills in Managed Care, Change Management, Strategic Planning, Program Implementation, Business Development, Process Improvement, Compliance, and Quality Assurance. Extensive operational success with identification of care gaps, creation of new lines of business while implementing strategic plans and data metrics that drive revenue targets, support quality service delivery and increase performance transparency.
Experience
Director, Commercial Excellence
May 2025 — Present · Yardley, PA, US
Commercial Excellence is the strategic backbone of sales operations, ensuring the sales team is set up for success through smart processes, effective tools, data-driven decision-making, and cross-functional alignment.
Education
Fairleigh Dickinson University
Bachelor's degree, Criminal Justice/Social Work
1998 — 2002
Bryn Mawr College
Master Social Service Social Research
Skills
- Public Speaking
- Crisis Intervention
- Program Development
- Family Therapy
- Research
- Community Outreach
- Program Management
- Adolescents
- Strategic Planning
- Social Services
- Customer Service
- Mental Health
- Leadership Development
- Mental Health Counseling
- Psychotherapy
- Fundraising
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