Lauryn Roll
Director of Client Operations @Three Arbor Insurance
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WORK HISTORY
Director of Client Operations @Three Arbor Insurance
Birmingham, AL, US
Leads the day-to-day functions of Three Arbor\'s Service Team with a focus on driving clarity, efficiency and growth. Bridges strategy and execution - working to align our operational structure with agency goals while supporting our team through ongoing change. Responsible for building scalable systems, mentoring team leads and ensuring our company is leveraging technology in a way that enhances both performance and client experience. Passionate about empowering our team to deliver consistent, high-quality service as we grow. Oversees compliance, cross-department collaboration and communication strategies that keep our team aligned and engaged.
EDUCATION
Highlands College
Pastoral Leadership
Mississippi University for Women
Bachelor’s Degree, Kinesiology and Exercise Science
ABOUT LAURYN ROLL
I am an operations leader who thrives on bringing structure to growth. I enjoy building systems, clarifying processes and helping teams execute with excellence - especially in fast-moving environments.With a background spanning account management, business development, nonprofit leadership and operations, I’ve led cross-functional teams, supported executive leadership and managed large books of business with a focus on retention, efficiency and long-term relationships.I’m analytical by nature but people-focused in practice. I value clear communication, accountability and creating environments where teams can operate in their natural abilities to do their best work.Experienced in strategic planning, financial oversight, workflow optimization and the day-to-day logistics that keep organizations running well.
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